Showing posts with label plan quality. Show all posts
Showing posts with label plan quality. Show all posts

Friday, December 9, 2011

Project Planning

Below are the important themes that you must remember from the PMI Perspective for the Planning Phase of the Project.

1. The project planning process comprise 20 of the 42 total processes in PMBOK
2. The project plan is much more than a project schedule. It is an all-encompassing document used as the basis for project controlling and executing.
3. A project charter is not a project plan. It is the starting point that is used to build/develop the project plan
4. The WBS is not the project schedule.
5. The WBS serves as the foundation for most project-planning activities.
6. The WBS should include all the work to be done as part of the project and should be developed with the project team.
7. The granularity of the WBS depends on what detail is needed for effective management and control.
8. WBS is created by decomposing the Scope Statement.
9. Activity definition is done using the WBS as input and generates the activity list.
10. A project schedule must meet three key criteria to be complete: It must have buy-in, be achievable, and be realistic and formal.
11. Developing a project schedule is a four-step process: (1) define work activities (2) identify activity/task relationships (3) estimate effort and duration of each activity (4) apply calendar and resource availability to build a schedule.
12. Network diagrams highlight relationships among project activities.
13. The three types of project network diagrams are Activity-on-Node (most popular), Activity-on-Arrow (uses dummy activities), and GERT (uses loops and conditional branches).
14. Estimating should be performed by the person doing the work.
15. Key project success factors (cost, time, scope, resources) should be managed to baselines and only changed when an approved project change has been executed.
16. All assumptions used in estimating should be documented & checked for their validity at the appropriate time.
17. Historical information is vital to improving estimates.
18. The key facts about the “critical path” in a project schedule are as follows:
o It's the longest sequence of activities.
o There is zero slack (float).
o It's the focus of any schedule-compression activity.
19. The three scheduling techniques are CPM (uses one estimate), PERT (uses three estimates), and GERT (can show various project outcomes).
20. The Monte Carlo technique is the most popular simulation scheduling technique and is also used for risk analysis.
21. The three methods for presenting the project schedule are milestone charts, Gantt charts, and network diagrams.
22. The two most popular methods for compressing the schedule are crashing (adding extra resources to critical path tasks to reduce overall time) and fast tracking (performing critical path tasks in parallel).
23. Cost estimates for an activity are affected by activity duration, resource rates, and risk level.
24. The three levels of estimating accuracy are order of magnitude (-50% to +50%), budget (-10% to +25%), and definitive (-5% to +10%).
25. The risk management plan is not a risk response plan.
26. All project management activity should be “thought about” and planned.
27. Effective project management is proactive.
28. The “core” planning processes are those that must be done in a specific sequence. (Defining Scope, Creating WBS, Defining Activities, Sequencing Activities, Estimate Resource Requirement & Durations and Creating Budget)
29. The “facilitating” planning processes are always performed, are not optional, and directly impact many of the core planning processes. (Planning communications, Planning for Human Resources, Quality etc)
30. The formality and detail of each supplemental plan will vary depending on project need.
31. Ninety percent of a project manager's time is spent communicating. Communication is the most important project management skill. Identifying all stakeholders is paramount to an effective Communication plan and directly impacts the success or failure of the Project
32. Remember the three C's in project communications: Clear, Concise, and Courteous.
33. Quality management addresses both product (goods and services) quality and project management quality.
34. The project manager has ultimate responsibility for the project product quality.
35. Quality is planned in, not inspected in.
36. The PMI definition of quality is “conformance to requirements” and “fitness of use.”
37. The identification of risks is an iterative, continual process throughout the project.
38. Risk management will change the project plan during planning, executing, and controlling.
39. After procurement planning, the other steps of procurement management (including solicitation planning) are only performed if a “buy” decision is made.
40. All requirements should be specifically stated in the contract and should be met.
41. Project communication dealing with procurement management should always be formal and written.
42. Incentives should be used to align the seller's objectives with the buyer's.
43. The risk management plan, risk response plan, procurement management plan, quality management plan, communications plan, and staffing plan are all considered part of the project plan.
44. The three main types of contracts are cost reimbursable, fixed fee, and time and materials.
45. Once a contract is signed, as a buyer we must uphold our end of the contract and be fair in all dealings with the seller. We should not request anything to be done that is not part of the contract


Other PMI Themes:

General PMI Themes
Project Framework
Project Initiation
Project Execution
Project Monitoring & Controlling
Project Closure
Ethics & Professional Responsibility



Friday, November 4, 2011

Chapter 14: Quality Management


Aim: To understand the Plan Quality process

Although the project manager has overall responsibility for quality, the entire project team plays a role in quality management. Every member of the project team must understand the importance of contributions, accept ownership for problems, be committed to monitoring and improving performance, and be willing to openly discuss issues among team members. Although specific techniques and measures apply to the product being produced, the overall project quality management approach applies to any project and is relevant to the project as well as the product being produced.

Exam Watch:
Understand the difference between quality and grade. Quality is a measure of how well the characteristics match requirements. Grade is assigned based on the characteristics that a product or service might have. So a product might be of low grade, meaning it has limited features, but might still be acceptable. Low quality is never acceptable.

Also, you need to understand the difference between precision and accuracy. According to the PMBOK, “Precision means the values of repeated measurements are clustered and have little scatter. Accuracy means that the measured value is very close to the true value. Precise measurements are not necessarily accurate. A very accurate measurement is not necessarily precise.”

The Plan Quality Process:

The plan quality process has a number of key inputs, many of which originate from other initiating and planning processes. The table below shows the inputs, tools and techniques, and outputs for the plan quality process.

Plan Quality
Inputs Tools & Techniques Outputs

Scope baseline
Stakeholder register
Cost performance baseline
Schedule baseline
Risk register
Enterprise environmental factors
Organizational process assets

Cost-benefit analysis
Cost of quality
Control charts
Benchmarking
Design of experiments
Statistical sampling
Flowcharting
Proprietary quality management methodologies
Additional quality planning tools

Quality management plan
Quality metrics
Quality checklists
Process improvement plan
Project document updates
The plan quality process incorporates various quality concepts with which you should be familiar. The following list highlights important key concepts in PMI’s quality management:
• The cost of preventing mistakes is generally less than the cost of repairing them.
• In order to be successful, management support for the quality program must exist.
• Quality is tied closely to the scope-cost-time constraints; without quality these objectives cannot be met successfully.
• The cost of quality refers to the cost to implement a quality program.
• Understanding and managing customer expectations is important to a successful quality program.
• The quality program should emphasize continuous improvement.
• There is a close alignment between the quality approach and the overall project management approach on a project.

Exam Watch
PMI’s definition of quality: “The degree to which a set of inherent characteristics fulfill requirements.”

You can learn more about the Plan Quality process by Clicking Here

Prev: Chapter 13

Next: Chapter 15
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